Shipping policy
Palm & Pearl Co. Shipping Policy
At Palm & Pearl Co., all items are shipped directly from our trusted suppliers to ensure we can offer you the latest styles at affordable prices.
Processing & Shipping Times
Orders are typically processed within 1–5 business days.
Once processed, most orders are delivered within 7–15 business days.
Shipping times are estimates and may vary due to carrier delays, holidays, weather conditions, or other circumstances beyond our control.
Multiple Packages
Because our products are shipped directly from different suppliers, your order may arrive in multiple packages and on different delivery dates.
Tracking Information
Tracking information will be provided once available. Please allow a few days for tracking updates to appear after receiving your shipping confirmation.
Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout. Palm & Pearl Co. is not responsible for orders shipped to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Palm & Pearl Co. is not responsible for lost, stolen, delayed, or damaged packages once they have been transferred to the shipping carrier. Any delivery issues should be addressed directly with the carrier.
Order Cancellations
Due to the nature of dropshipping, orders begin processing shortly after they are placed. For this reason, cancellations or changes cannot be guaranteed once an order has been submitted.
Questions
If you have any questions regarding your order, please contact us and we will do our best to assist you.
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Thank you for shopping with Palm & Pearl Co. 🌴✨ We appreciate your support and look forward to bringing you beautiful styles you’ll love! 💕